215-576-6170 Mon 10:00 am - 6:00 pm, Tues 10:00 am - 6:00 pm, Wed 10:00 am - 6:00 pm, Thurs 10:00 am - 6:00 pm, Fri 10:00 am - 6:00 pm, Sat 10:00 am - 6:00 pm

Customer Service

Thank you for visiting our website. Our hope is that our online store is always at your service and available to you according to your busy schedule. We are always open to your feedback on how to make the shopping experience we provide better for you.
Please allow one extra week for logo embroidery

How to contact us

Check out our Contact Us page for contact details.

How to return a product to us

Returns & Exchanges effective 5/1/2021

Slom's Uniforms Brands is fully committed to providing quality products and service. Products with quality issues may be returned within two weeks of the invoice date for exchange of the same size and color. If you're not completely satisfied with any merchandise you have ordered, you may return it within two weeks of receipt for a full refund of the purchase price of the item, the original shipping charges will be deducted from your credit along with you being responsible for paying any shipping fees required to send the item

 All Returns and Exchanges must have a confirmation number which you can obtain by emailing us at [email protected]

Exceptions to the return policy

  • Embroidered garments and engraved equipment are not returnable unless we have made an error in embroidering your garment or engraving your equipment.
  • Laundered garments and footwear showing visible wear are not returnable unless they are defective.
  • Unauthorized returned merchandise will not be credited, nor returned.
  • We reserve the right to deny credit for damaged garments due to misuse, abuse, alteration or excessive wear Trans-shipping (shipping, drop shipping or forwarding merchandise)
  • Gift Cards are non-refundable to cash; they can only be used for store credit.

Free Exchanges!

Your exchange. Please note Free Exchanges apply to a different size and/or color in the same item in store only not online.

Return an item

All items returned must be in their original condition with their original packaging, instruction manuals, warranties, and tags. Items must be returned within 15 days of receipt.

 If you ordered the wrong size and want to exchange the item, we charge a $14.50 shipping fee to ship the correct size back out to you along with you being responsible for paying any shipping fees required to send the item back to us. If you ordered the wrong size and would like a refund for the item.